Is Frontier Airlines a Pandemic Profiteer?

Final tumble my minimal brother, who has been battling cancer was rushed to the healthcare facility by ambulance. His caregiver termed the spouse and children to explain to us he had only a handful of days to dwell. My 83-calendar year-old Aunt experienced been helping assistance him during his ailment was not able to journey to see him. My other brother also had overall health difficulties and could not make the journey. I am 63 and was laid off a pair decades ago. Obtaining a high spending work when you are around 60 is difficult. I drive Uber to make finishes satisfy so my price range is incredibly constrained. He is my brother so I manufactured an emergency excursion to Ohio to see him one particular previous time and represent the loved ones. He lingered for a while and handed absent on November 10, 2020.

My sister-in-legislation called in January. She needed to have a birthday bash for my Aunt who would be turning 84 on Might 1. Even while I hadn’t paid out off my excursion to see my brother, I agreed to fly back again to Ohio for her get together. At 83, we you should not know how considerably lengthier she’ll be with us. Everyday living is quite uncertain for the duration of a pandemic and she’s in a very significant-possibility group. The collecting would give us a opportunity to rejoice her existence and grieve my brother.

I acquire a ticket on Frontier Airlines on January 11, 2020.

I had hoped to only continue to be 1 working day for the get together but had to ebook for 3 times to get the considerably less high-priced ticket. I would not be ready to travel for Uber on those days. I would acquire a large strike on my profits that 7 days. My cash flow loss coupled with the price of the excursion would be about $1000, but loved ones is vital. It would be superior to see them again.

Studies started out coming in from China relating to the Corona virus. They experienced locked down 500 million men and women, additional than the full population of the United States. On January 31, President Trump blocked vacation from China. The information acquired progressively worse and I began stressing about traveling in an plane with a very communicable illness ravaging the place.

On February 27, Frontier alerted me that they had been cancelling my primary reserving presumably for the reason that they did not have plenty of travellers to make the flight. They wished to reschedule my flights. I termed to convey to them I failed to want to make the transform. I required to wait around and see if I could plan a shorter journey so I wouldn’t lose 3 times of perform. Frontier stated they would difficulty a voucher great for 90 times so I could reschedule later.

The first US citizen died of Corona Virus on February 29. The infection was spreading swiftly. I considered it would be prudent to wait around to reschedule. On March 17, the California Governor declared a remain-at-household get. Other states throughout the region immediately introduced their personal remain at house orders. Frontier sooner or later stopped traveling completely all through the month of April. I could not reschedule my flight even if I wished to.

On April 3, the Department of Transportation ruled that airlines need to refund shoppers if their flights had been cancelled. Numerous airlines have been not complying so the DOT issued a further warning on Could 12, 2020. This was unprecedented.

I have not worked considering that March 17. The governing administration has mentioned gig employees like me would be able to get $600/7 days but that has not occurred. I have experienced no profits besides the $1200 stimulus verify for 3 months. I contacted Frontier and questioned them to refund my $336. They haven’t furnished any products and services nor could they mainly because they weren’t traveling when my flight was scheduled.

Frontier has refused. Not only will never they give me my funds back, I only have right up until June 2 to timetable a flight with them or I shed my income. They will get to preserve $336 for carrying out practically nothing at all.

Is Frontier profiting from the pandemic? I would have unquestionably taken the vacation if there was not a remarkably infectious pandemic. They were being shut down in April, it was not possible for me to even use their solutions if I desired to. I really feel I should be entitled to a refund. Their representative, Lulu Zaldivar tells me they will not refund my funds. They assert that even though they cancelled my authentic flight and tried using to reschedule, it was me who cancelled the flight and am not qualified for a refund less than the Section of Transportations order.

Do you believe this is truthful?

Frontier Airways at (801) 401-9000

About the author: David Berger is a 63 year aged Uber driver. He lives in San Diego California and hasn’t had an profits considering the fact that the California remain-at-house order on March 17